36% saw an increase in late or unpaid rent
In a 2025 RentRedi–BiggerPockets survey, 36% of responding rental investors reported an increase in late or unpaid rent over the previous 12 months. That’s more balances to monitor and more follow-ups to manage when your team already has a full workload.
74% prioritize customer service when hiring property managers
According to Buildium’s 2025 rental-owner research, 74% of rental owners ranked customer service as their top concern when hiring a property manager. Owners still expect answers and updates, even when your team is busy chasing payments and closing the books.
U.S. bookkeeping clerks earn a median of $50,670 a year
The U.S. Bureau of Labor Statistics reports that bookkeeping, accounting, and auditing clerks earned a median annual wage of $50,670 in May 2025. That’s before employer expenses such as benefits and payroll taxes.
What your daily workflow looks like with EDGE
Catch overdue payments before they get buried
Keep rent ledgers updated and outstanding balances flagged, so your team knows which accounts need attention.
Stop carrying reconciliation backlogs into another month
Get transactions organized and discrepancies flagged for review, so your team can work with more current financial records.
Keep maintenance requests from taking over your day
Keep requests logged, appointments scheduled, and tenants informed without managing every administrative detail yourself.
Keep promoting properties even on your busiest days
Publish listing updates, email campaigns, and social media content while your team focuses on managing properties and closing deals.
Accounting and financial support
Stop chasing payments and sorting through last month’s numbers.
- Rent collection tracking and follow-ups. Record payments, flag overdue balances, update rent ledgers, and send approved reminders.
- Commission splits and late-fee administration. Track commission splits, prepare calculations for review, and administer approved late fees according to your policies and applicable requirements.
- Account reconciliations and financial reporting. Match transactions, flag discrepancies, prepare reconciliations for review, and organize owner statements.
Executive assistant and administrative support
Your property managers shouldn’t have to chase every update themselves.
- Transaction coordination. Organize documents, track milestones, coordinate appointments, and flag upcoming deadlines.
- Listing and database updates. Update property details, maintain CRM records, and keep files organized.
- Maintenance and tenant coordination. Log maintenance requests, schedule approved vendor visits, and keep tenants updated on work orders
Marketing support
Your next tenant or buyer won’t find a listing you haven’t had time to promote.
- Property listing promotions. Prepare approved property descriptions, update listing content, and coordinate promotions.
- Email newsletters and campaigns. Create property announcements, newsletters, and follow-up campaigns for prospects, tenants, and owners.
- Social media and content publishing. Schedule posts, publish approved content, and keep your properties visible online.
One specialist, an entire function, or extra help when you need it
| Engagement Model | Best For |
|---|---|
| Dedicated Staff Placement | Adding a real estate virtual assistant, remote bookkeeping professional, or property administration specialist to your team. |
| BPO / Function Handover | Outsourcing defined workflows such as rent tracking, bookkeeping administration, maintenance coordination, or marketing execution. |
| Project-Based / Seasonal Support | Clearing reconciliation backlogs, organizing records, or getting extra support during busy leasing and listing periods. |
Frequently asked questions
Absolutely! We can prioritize candidates with experience using AppFolio, Buildium, Yardi, or your existing systems, depending on availability.
It depends on your workload. We can help you find someone for a combined role or source separate specialists when you need more focused support.
Yes! We can find remote professionals for transaction coordination, property administration, accounting, marketing, and other recurring business functions.

